Frequently Asked Questions
How does client-side processing work?
Your files are processed entirely in your browser using JavaScript. No data is ever uploaded to our servers - we only handle authentication. This means your sensitive data stays 100% private and secure on your device.
Are there any file size limits?
Since processing happens on your device, file size limits depend on your device's memory. We automatically detect your device capabilities and recommend appropriate file sizes. Most modern computers can handle files of several hundred MB, while devices with less memory may be better suited for smaller files.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Can I cancel my subscription?
Yes! Monthly and Annual plans can be cancelled at any time. You'll continue to have access until the end of your billing period.
How do the plans compare?
Monthly (£29.99) gives you unlimited access with predictable monthly billing, while Annual (£249.99) delivers the lowest effective price for teams who need year-round cleaning. All plans include unlimited files, client-side processing, and export to CSV, Excel, and JSON. Need custom validation rules? Check out our Bespoke Services.
Do you offer custom validation rules?
Yes! Our Bespoke Services team can build custom validation rules for your specific data fields and compliance requirements. Everything runs in the browser, keeping your data private and GDPR compliant. Contact us to discuss your needs.
Is my data really secure?
Absolutely! Your files never leave your computer. All cleaning and validation happens in your browser. We only verify your subscription status - we never see or store your data.
How do I share feedback?
Head to our feedback form any time to submit your experience, ideas, or custom validator requests. We review all feedback and use it to prioritize improvements.